Frequently asked questions
What is the duration of an appointment?
A standard counselling appointment lasts 50-minutes.
If you feel as though you would need a longer appointment to begin with, I also offer an initial 90-minute Therapeutic Consultation, which can be attended as a one-off session or followed by 50-minute sessions.
See Session Fees for pricing.
Is online counselling as effective as in-person counselling?
Many studies show online counselling to be just as effective as in-person sessions, offering convenience and accessibility without compromising the quality of support.
The key is finding a counsellor you connect with.
How often do I need to attend sessions?
I offer flexible options including weekly, fortnightly or monthly sessions.
We can discuss what works best for your needs and schedule this during our initial chat and review frequency throughout your counselling journey.
What happens if I get disconnected during an online appointment?
If you get disconnected, I will try to reconnect with you immediately. If reconnection isn't possible, I will attempt to contact you via phone to resume the session or reschedule if necessary. Your time is important, and we'll ensure you get the support you need.
How do I get started with Rachel Jackson Counselling?
You can book a free 15-minute initial chat, a 90-minute Therapeutic Consultation or a 50-minute counselling appointment by contacting me directly on:
Email: RJacksonCounselling@ProtonMail.com
Text / Phone: 07474 473 869
I will respond within 48 business working hours, between the hours of 9am-6pm (excluding Bank Holidays)
If you have any questions not listed here, or if you would like to arrange a 15-minute chat or an appointment, please do message me.
I look forward to hearing from you.