Frequently asked questions
What is the duration of an appointment?
A standard counselling appointment lasts 60-minutes.
If you feel as though you would need a longer appointment to begin with, I also offer an initial 90-minute Therapeutic Consultation, which can be attended as a one-off session, or followed by 60-minute counselling appointments.
See Session Fees for pricing.
Is online counselling as effective as in-person counselling?
Many studies show online counselling to be just as effective as in-person sessions, offering convenience, accessibility and comfort without compromising the quality of support.
The key is finding a counsellor you connect with.
How often do I need to attend sessions?
I offer flexible options including weekly, fortnightly or monthly sessions.
We can discuss what works best for your needs and schedule this during your initial consultation and review frequency throughout your counselling journey.
What happens if I get disconnected during an online appointment?
If you get disconnected, I will try to reconnect with you immediately. If re-connection isn't possible, I will attempt to contact you via phone to resume the session or reschedule if necessary. Your time is important, and we'll ensure you get the support you need.
How do I get started with Rachel Jackson Counselling?
You can book a free 15-minute initial chat or alternatively go straight into counselling with either a longer 90-minute Therapeutic Consultation or a 60-minute counselling appointment. Contact me directly and we can discuss what would be best for you:
Text / Phone: 07474 473 869
Email: RJacksonCounselling@ProtonMail.com
Alternatively, complete the booking form on the 'Contact Me' page.
I will use your details to respond to your enquiry. Please be mindful not to include sensitive, personal or health information in your initial contact message. You can read more about how your information is handled in my Counselling Privacy Statement on the Contact Me page.
I aim to respond within 24 business working hours (9am-6pm).
I very much look forward to hearing from you.